Learner Resources-ICTICT222 Research and share ICT solutions for Indigenous users TAE Units of competency BSBTEC301 Design

Units of competency BSBTEC301 Design and produce business documents BSBTEC302 Design and produce spreadsheets BSBTEC203 Research using the internet BSBTEC303 Create electronic presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCIRG219 Assist with low volume irrigation operations AHCIRG221 Assist with pressurised irrigation operations AHCWHS202 Participate in workplace health and safety processes Electives AHCIRG220 Assist with surface irrigation operations AHCIRG222 Assist with pump and flow control device operations AHCSOL203 Assist with soil or growing media sampling and testing AHCWRK211 Participate in environmentally sustainable work practices AHCDRG202 Maintain drainage systems AHCMOM203 Operate basic machinery and equipment AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications AHCWRK216 Provide information on products and services CPCPCM2040 Read plans

selection and induction of staff BSBLDR402 Lead effective workplace relationships BSBWHS401 Implement and monitor WHS policies

Units of competency AURETH004 Diagnose and repair traction motor speed control systems in battery electric vehicles AURETH005 Diagnose and repair high voltage traction motors in battery electric vehicles AURETH006 Diagnose and repair auxiliary motors and associated components in battery electric vehicles AURETH008 Diagnose and repair HVAC and rechargeable energy storage cooling systems in battery electric vehicle AURETH009 Diagnose and repair DC to DC converters in battery electric vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICTICT222 Research and share ICT solutions for Indigenous users TAE Units of competency BSBTEC301 DesignOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all